Delivery & Returns
UK DELIVERY COSTS & TIMES
FREE Standard delivery when spending more than £50 (First class tracked service)Delivery time 3-5 working days
STANDARD DELIVERY (First class tracked service)
Delivery time 3-5 working days
Cost - £3.95
INTERNATIONAL DELIVERY COSTS & TIMES
Delivery time up to 10 working days
Cost - £6.95
REST OF THE WORLD
Delivery time 10-12 working days
Cost - £12.95
Here at Minoti uk we are committed to delivering a great service and a fantastic range of products. However if you are unhappy with your purchase we are happy to refund or exchange any item within 14 days of ordering, provided it is unworn and in its original packaging, within the time limit stated. To do so please complete the returns section of the returns and exchange form enclosed in your parcel. Then send back your item(s) to us, along with the form. Failure to do so will cause delays in processing your return.
If you wish to return your item we advise you do so via a recorded trackable service. This will ensure that your order reaches us safely and if it does get lost in transit it can be traced. However if you do choose to use a standard service which may mean your order is unable to be tracked we cannot be held responsible if lost, therefore we will be unable to process your refund.
We reserve the right to refuse a refund on any items that are not fully suitable for a re-sale. This does not affect your statutory rights. These items will be returned to you at your expense.
If you have any queries or questions regarding delivery, returns, exchanges, faulty items then please contact a member of our team at firstname.lastname@example.org